Privacy Policy

Last updated: October 20, 2026

Bell Tower Home Health Care respects your privacy. This policy explains how we handle information collected through our website, service inquiries, job applications and general communications.

Information we collect

We collect information you choose to give us, such as your name, email address, phone number and the details of your inquiry. If you apply for work, we may also collect your resume, qualifications, availability and information needed for recruiting and onboarding.

Our website also records basic technical information, such as your IP address, browser, pages visited and submission details, to help operate and protect the site.

How we use your information

We use your information to answer questions, discuss requested home health services, review job applications, manage onboarding and employment communications, maintain records, protect our systems and meet legal obligations. We do not share personal information with advertising partners or use it for retargeting.

When we share information

Information may be accessed by authorized staff and service providers that help us operate our website, handle communications, or support recruiting and business operations. We may also disclose information when required by law or when reasonably necessary to protect people, our systems or legal rights. The additional restrictions on mobile information and SMS consent below apply to these sharing practices.

Patient and health information

This website policy does not replace a Notice of Privacy Practices that applies to patient care. For information about patient records, health-information privacy or the applicable patient privacy notice, please contact our office.

Please do not include medical records, Social Security numbers, payment details or other sensitive information in our general website contact form or ordinary email. Call us to arrange an appropriate way to provide that information.

Cookies and third-party features

Our website may use cookies and similar technologies to support site functions and security. You can manage cookies through your browser settings, although blocking them may affect some features.

Embedded features, such as Google Maps, and external websites linked from our site may collect information under their own privacy policies. We do not use advertising-data sharing or retargeting on our website.

Text-message privacy

Our SMS program is for recruiting, onboarding and employee communications only. Messages may include application updates, interview scheduling, onboarding reminders, work scheduling and employment-related notices. This program does not cover patient or client communications.

We send these messages only after you expressly opt in. Providing a phone number, submitting an inquiry or applying for a job does not by itself enroll you. SMS consent is optional and is not a condition of applying, employment or purchasing services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Text STOP to opt-out or HELP for help. For assistance, call 603-821-7421 or email [email protected]. See our SMS Terms & Conditions.

Security, retention and your choices

We take reasonable steps to protect personal information, but no website, email or storage system is completely secure. We keep information as needed for the purposes described here and to meet applicable recordkeeping and legal requirements.

You may contact us to ask about your information, request a correction, or make a privacy request. We will respond as required by applicable law. Some records must be retained, and not every request can be fulfilled. You can stop SMS messages by texting STOP.

Contact us

Bell Tower Home Health Care
402 Amherst St., Suite 101
Nashua, NH 03063
Phone: 603-821-7421
Email: [email protected]

We may update this policy as our practices change. The date above shows when it was last revised.